Halo Solutions are proud to launch the first and only ticket-scanning functionality in the world that is directly linked to an incident management platform, functioning in real-time. The official launch took place at the Motorpoint Arena, Nottingham, before the capacity crowd of a Sean Paul concert!

Built in-house by Halo’s new industry-leading development team, Ticket Scanning 2.0 can mix barcode tickets, QR codes, agency and house tickets, purchased in advance or dynamically at the door, all with ease. 

The world-first integration can be accessed entirely via the Halo app on any handheld smartphone, therefore meaning no extra software or hardware is required for clients to access the feature, turning any smart device into a ticket scanner of this calibre, instantly. 

Average scan times of 127 milliseconds mean mobile phones are scanning tickets at a faster pace than regular ticket-scanning devices can, particularly factoring in dynamic checks for tickets bought in real-time. The rapid functionality of the feature means Halo empowered their venues queuing at events large and small, avoiding build ups of crowds, and the elevated risks associated with soft targets. The analytics derived by Halo in real-time ensure venue staff and security are completely situationally aware of venue and its surroundings at any one time, while simultaneously enhancing overall customer experience and safety.

Stephen Chaston, Head of Operations at the Motorpoint Arena, had this to say:

“On our journey so far with Halo, we have really seen across every level the benefits of integrating capacity control and incident management. Deployed alongside our operational teams, the Halo System helps to aid decision-making in real-time, based on accurate crowd information.

“Crucially, the Halo System enables us to continue striving towards our key, constant goal to improve the event-night customer experience. With Halo’s Ticket Scanning 2.0, we can deliver a vastly streamlined ingress process, with minimised queues and maximised operational efficiency. We are proud to be positioned as the first arena venue in the UK with a safe, fast and frictionless entry process based on real-time data, which will be a key differentiator to help maximise our customers' experience.”

On the prospect of the new ticket scanning functionality providing even greater benefit to venues using Halo, Lloyd Major, Halo Solutions CEO & Founder, says:

“We continue to listen to the industry and deliver the features they need. This rapid and well-designed solution for ticket scanning means that we’ve managed to lower hardware costs, whilst simultaneously raising the standard of the activity. The clear red-amber-green screen designs, audible alerts, options and speed of our system make it stand alone easily as the best scanner on the market right now. Connecting that to our incident management platform, and feeding the crowd data directly into the hands of those who need it, really empowers decision makers on the night and in their planning for future events.

We have many more integrations to come and Halo v5, due for release this Winter, will be an incredible next step towards our ultimate goal: easily accessible, fully auditable, and secure public safety provisions for events, venues, businesses, and sites, of all sizes.”