Halo Solutions to help keep people safe at The SSE Arena, Belfast in its 25th anniversary year and beyond
The SSE Arena, Belfast’s Operations Team choose Halo Solutions for Safety and Security Digital Transformation
06th February 2025, Newark, Nottinghamshire, United Kingdom – Halo Solutions the UK’s foremost Safety and Security Technology Company announces a key 3-year contract to provide its award-winning incident management software to The SSE Arena.
The SSE Arena is Northern Ireland’s premier entertainment destination, welcoming upwards of 800,000 guests annually. Home of the Stena Line Belfast Giants, The SSE Arena has an audience capacity of 11,200 and has attracted countless international performers, sporting events, exhibits and conferences, establishing itself as a key location on major European and World tours.
The Arena team selected the Halo System to help them better connect their teams, integrating the software across departments in stages, with the aim to utilise it throughout the site’s operations. Over the coming months the arena plans to implement Halo within day-to-day security, venue operations, car park operations, lost property, estates and facilities management, and cleaning operations.
The Halo System was used recently during the 25-season celebration of the Belfast Giants with double-header ice hockey action against the Nottingham Panthers.
“The initial roll out of Halo at The SSE Arena has been very successful with management and staff, with users seeing the benefit of a comprehensive and real-time management system replacing pen and paper logs. Transitioning to a digital incident management system was a giant leap forward, enabling more accurate and faster response times, improved accuracy, and real-time collaboration, giving management a full overview of all incidents in the palm of their hands.”
David Lamont, Senior Operations Manager at The Odyssey Trust
25th Anniversary Stena Line Belfast Giants’ Game, Sat 11th Jan, Credit: William Cherry
The Halo System helps venues and events streamline their safety and security operations by delivering real-time shared situational awareness replacing WhatsApp groups and endless radio chat with an efficient mobile app, connected to a virtual command centre dashboard for the most efficient incident management and pro-active task management operations. Transforming the way incidents, issues and tasks are managed across every business, with better reporting, comprehensive audit trails and intelligent insights.
Halo’s partnerships approach will see it work with The SSE Arena to enhance system capabilities
Over the next three years, Halo has committed to an ambitious technical roadmap which will see them revolutionise the Incident Management Software (IMS) industry even further, delivering on a comprehensive and ambitious universal safety software programme with more advanced capabilities, partner integrations and new modules than ever before, such as the highly anticipated Patrols Module.
The SSE Arena’s team have expressed excitement at working with Halo to roll-out new features, underpinning Halo’s partnership approach and excellent customer support as one of their reasons for choosing the Halo System.
Lloyd Major, CEO of Halo Solutions says “Globally, it’s a highly competitive market in this space and it brought me and the whole team some real joy to be vetted against the best and then being chosen as the ones to deliver on this project. As software in this space continues to mature, we’re starting to see a real difference in the offering and expect the gap to keep widening over the next three years as we each head in our own direction. We believe the feedback we have from such a broad client base, and such fantastic sports and music venues in our portfolio worldwide, gives us the best roadmap alongside the best people and processes to keep delivering inspiring results.”
James Spencer, Partnership Success Executive working with The SSE Arena, at Halo says “It’s been a pleasure working alongside David and the team at The SSE Arena to bring this exciting new partnership to life. The team picked up the system within minutes, which was fantastic to see. Being there for the 25th season anniversary game was a special moment – especially as an ice hockey fan myself! I look forward to continuing this exciting project and expanding further across The SSE Arena and The Odyssey Trust.”
An award-winning solution
Halo collaborates with leading companies across sectors where public safety is a number one priority. The Halo System helps protect people and keep them safe across university campuses, major transport hubs, renowned sports and conference arenas and iconic music and sports events worldwide, helping to protect on average, three million people per day.
The Halo System has been recognised with over 14 prestigious industry awards including UK App of The Year, Best Tech Innovation, Most Innovative Tech, Event Tech of the Year, Best B2B App of the Year, Best Smart Cities Technology, Most Disruptive Tech USA and, most recently, The King’s Award for Enterprise in Innovation.
