Birmingham City University (BCU) is one of the UK’s most dynamic and diverse higher education institutions, operating across a 28-building, 7-site estate. With thousands of students and staff on campus every day, BCU’s security and facilities teams needed a modern solution to unify reporting across teams, improve visibility of trends and hotspots, and enable smarter, data-driven decisions.

BCU’s security and operations teams found numerous problems and challenges in paper-based processes, siloed communication channels, and extremely time-consuming daily, weekly & monthly reporting with information spread across many static documents and sources.

They needed a solution that would help them combat and optimise:

• Manual data entry and university incident reporting
• Limited visibility across multiple campuses
• Reactive decision-making based on anecdotal evidence
• Difficulty producing consistent, auditable reports

Giving Precious Time Back – Halo has reduced daily report writing time by 25-30 hours per week, saving £35,000+ of staff hours which can be diverted elsewhere, and boosting staff autonomy and efficiency.

Instant Insights – Real-time analytics from HaloInsights enable smarter, data-driven decisions on resourcing and operational priorities across BCU’s 28-building, 7-site estate.

Meaningful Business Cases – The insights gained from Halo help quantify operational challenges, making it easier to secure thousands of pounds of funding and justify investments to stakeholders.