Alliance Events, a leading provider of event security & crowd management, partnered with Halo Solutions to modernise operational reporting and improve real-time decision making across a range of high-profile festivals and university events.

Halo was deployed at Rally Festival, Gala Festival, Jesus College May Ball at Cambridge University, and Glastonbury Festival, giving Alliance teams a fully digital platform for recording activity, coordinating responses and delivering structured intelligence to clients and partner agencies.

Across diverse environments, from more intimate college balls to multi-day major festivals; Halo enabled faster communication, clearer oversight and a more coordinated approach to safety.

Large-scale public events create fast-moving, high-pressure environments with challenges such as:

• Multiple teams spread across wide areas with overlapping responsibilities
• Thousands of attendees generating high volumes of interactions and incidents
• Traditional paper-based reporting slowing the flow of information
• Inconsistent handovers between teams working long shifts
• Difficulty producing accurate post-event intelligence for clients

Alliance needed a digital system that could unify reporting across sites, support real-time communication and present clear, structured data for safety briefings, control room oversight and post-event analysis.

Halo was introduced as a centralised, digital reporting and incident management platform across all four events, tailored to the operational needs of the Alliance team. The system provided:

• Digital Incident Reporting for all categories including welfare, ejections, medical, disorder and lost persons
• Real-time communication, allowing control rooms and supervisors to monitor incidents as they unfolded
• Mobile-friendly reporting, giving frontline staff the ability to submit incidents from anywhere onsite
• Tasking tools to allocate patrols, checks and response deployments
• Central dashboards to oversee activity across gates, arenas, campsites and front-of-house areas
• Structured data outputs, supporting debriefs with accurate statistics and narratives

Halo became the operational backbone for logging activity, supporting command teams and ensuring consistent standards across every shift. Implementing Halo has transformed Alliance’s operational capability across all four deployments:

• Faster communication between frontline teams and control
• Improved situational awareness for supervisors and managers
• Consistent, high-quality reporting across multiple shifts and teams
• Reliable post-event evidence, supporting client reports and stakeholder debriefs
• Clear statistics and trend analysis, helping refine staffing models and safety plans for future years